As the owner/resident, what am I responsible for?
  • Repairing and maintaining the home plumbing and sewer line from the house to the STEP system tank.
  • Maintaining access to Village's equipment. 
  • Damages to the septic tank, service panel, or Village owned equipment if the damage is caused by the homeowner or some one other than Village personnel.
  • Providing electricity for the pump and controls.
  • Calling to report an alarm, and minimizing water use during an emergency.
  • Eliminating the disposal of improper material into the STEP system.
    • Improper materials include "flushable" wipes, disposable diapers, feminine products, cigarette butts, hair, dental floss, food items containing seeds and peelings, fats, oils and greases, egg shells, nutshells coffee grounds, paper towels or rags or any non-organic material 
    • Limit or eliminate your use of garbage disposal. Instead, consider composting your food waste items at the Town Recycling Center.

Show All Answers

1. What to do when sewer service panel alarm is activated?
2. How does my STEP System work?
3. As the owner/resident, what am I responsible for?
4. What's the Village of Red Hook responsible for?
5. Why must my tank riser lid/cover be visible?
6. Is my property tied into the Village sewer?
7. How often are the septic tanks and grease traps pumped?
8. What do I do if the power goes out?
9. How do I get connected to the Village sewer system?