The riser is the access to your pump and allows us to act quickly during an emergency. A hidden or inaccessible lid means that your STEP system cannot be serviced. Tank lids must remain visible and must NOT be covered by patios, decks, soil, shrubs, or mulch. Please maintain 24-inches of clearance.
If access to components is hindered, the property owner/resident will be required to re-establish access within 48-hours of notice. If emergency access is required, the Village is not liable for any damage to items blocking access and is not required to return to prior conditions.